Refund & cancellation policy
Can I return Digital & Shop products?
No, digital products are not eligible for returns or refunds.
Can I cancel my Seminars/Classes?
For in-person classes you can cancel your class registration prior to the start of class and penalties may apply. Bank fees, credit card fees, PayPal fees, etc., deducted from the refunded amount on the customer’s end are not refundable. A refund of a class that has started and been attended by a customer is only possible if the class is cancelled by lunchtime of Day 1 for full day classes or before the second session for online series. An exception for online classes is once you have received the class manual or replay download link there are no refunds. Please note Access Consciousness® classes offered through this site are also subject to the policies of www.accessconsciousness.com.
Can I cancel my Paid Subscriptions?
Yes, you can cancel your subscriptions anytime by logging in to your account. Depending on where in the billing you cycle you are when you cancel, will determine if you are charged for the next billing cycle. There are no refunds for paid subscriptions.
Can I cancel my Private or Group Sessions?
Yes, you can cancel or reschedule your private or group session prior to the session time.
Cancellations prior to 24 hours before the scheduled session time receive a full refund.
Cancellations within 24 hours of the scheduled session time are not eligible for refund.
NB: Program / class costs may be transferable at Ashlee’s discretion. Fees may apply. Contact firstname.lastname@example.org for more info.